Privacy Policy

GlobeEst ("we," "our," or "us") operates the website www.globeest.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you register for an account, create property listings, subscribe to newsletters, contact us, or otherwise interact with the Service. This includes:

• Full name, email address, phone number, and mailing address
• Account credentials (username and hashed password)
• Profile information such as a profile picture, biography, and preferred language
• Property listing details including descriptions, photos, pricing, and location data
• Payment and billing information when using premium services
• Communication records between you and other users or agents

1.2 Usage Data

We automatically collect certain information when you access or use the Service, including:

• Device information such as hardware model, operating system, browser type, and unique device identifiers
• IP address, approximate geographic location (country, city, and region level)
• Pages visited, time spent on pages, click patterns, and navigation paths
• Search queries, filters applied, and property listings viewed
• Referral source, landing page, and exit page information

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect and store information about your interactions with the Service. Cookies are small data files placed on your device that help us recognize your browser and capture certain information. See Section 5 below for more details on our use of cookies.

1.4 Analytics Data

We use third-party analytics services, including Google Analytics, to collect, monitor, and analyze usage trends and activity on the Service. These services may use cookies and similar technologies to gather information about your use of the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, maintain, and improve the Service and its features
• To process and manage property listings, search results, and user accounts
• To personalize your experience, including providing tailored property recommendations and search results
• To send you notifications, alerts, and communications about your account, listings, and activities on the platform
• To respond to your inquiries, requests, and provide customer support
• To communicate with you about products, services, offers, promotions, and events (where you have opted in to receive such communications)
• To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
• To monitor and analyze usage trends and improve the Service
• To enforce our Terms of Service and other policies
• To comply with legal obligations and applicable laws

3. Information Sharing

3.1 Third Parties

We may share your information with third parties in the following circumstances:

• With other users of the Service when you engage in property transactions, inquiries, or communications through the platform
• With property agents, brokers, and real estate professionals listed on the platform
• With business partners and advertisers with your consent or where permitted by law
• In connection with a merger, acquisition, restructuring, or sale of all or a portion of our assets
• When required by law, subpoena, court order, or other legal process
• To protect the rights, property, or safety of GlobeEst, our users, or the public

3.2 Service Providers

We engage third-party service providers to perform tasks on our behalf, including but not limited to: web hosting, database management, payment processing, email delivery, analytics, and customer support. These service providers are contractually obligated to handle your personal information only as instructed by us and in compliance with applicable data protection laws.

4. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication practices, regular security assessments, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

As described in Section 1.3, we use cookies and similar tracking technologies to enhance your experience on the Service. The types of cookies we use include:

5.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as authentication, session management, and security features. You cannot opt out of these cookies as the Service cannot function without them.

5.2 Analytics Cookies

We use Google Analytics to understand how visitors interact with the Service. Google Analytics collects information such as how often users visit, what pages they visit, and what other sites they used prior to coming to the Service. We use this information to improve the Service. Google Analytics collects data primarily through first-party cookies and does not personally identify individual users. For more information about how Google Analytics collects and processes data, please visit the Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You may be able to delete existing cookies, block new cookies, or alert you when a cookie is being set. Please note that disabling cookies may affect the availability and functionality of the Service.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances.
• Right to Object: You may object to the processing of your personal information for specific purposes, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@globeest.com. We will respond to your request within 30 days, or as required by applicable law.

7. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under this age, we will take steps to delete such information promptly. If you believe that a child under 16 has provided us with personal information, please contact us at privacy@globeest.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the revised Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: